FREQUENTLY ASKED QUESTIONS

OWNER FREQUENTLY ASKED QUESTIONS

At Gordon James Realty, we know finding the right property management firm to entrust with your investments is a critical process that’s bound to provoke questions. We’ve compiled the answers to the ones our prospective clients most often pose to help make your search a bit easier and give you a feel for the comprehensive services we offer. If you have additional questions, please feel free to contact us by e-mail or phone at 202-800-2610.

About Gordon James Realty

Services & Benefits

Fees

Property Maintenance

Tenants

Preparing to lease your property

If the tenant has a maintenance problem, how do they get it resolved?

Tenants have access an online portal where they can submit routine maintenance requests and pay rent. Our Property Administrators then follow up on all tenant maintenance requests, ensuring that needed repairs are made to preserve your property value and keep residents satisfied with their tenancy. We respond to all non-emergency maintenance requests within 24 hours. We respond immediately when tenants contact us about emergencies that may result in damage to the property.

We hope this covers it, but we may have missed something. If you still have questions, drop us a note:

Terms and Conditions

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