Property Management

Community Association Management

Washington DC HOA and condo association management with 50+ years combined experience. CAI-certified team handles budgets, maintenance, and board compliance.

Step
1

Preserve the value of your community

Preventive maintenance is key to maintaining the value of your investment for years to come. We’ll work with you to establish a recurring maintenance schedule to ensure your building retains its value. When you work with Gordon James Realty, you’ll also have access to a large network of trusted contractors who provide dependable work at a fair price, eliminating the headache of negotiating and coordinating with unknown third party contractors.

Aside from routine maintenance, we’ll also effectively manage the reserve fund of your homeowner or condo association, ensuring you’re prepared for larger capital improvements that’ll boost the resale value of your property.

Preserve the value of your community
Step
2

Take the burden off busy board members

Board members play an important role in the operation of your community. But handling the day-to-day tasks of managing a building can cause burnout for these busy volunteers, who often have busy lives outside of their roles are board members. At Gordon James Realty, we’re adept at handling the routine work that’s involved with property management - from record keeping to rule enforcement to contract analysis. You maintain control, while we do the heavy lifting and ensure the work gets done. We’ll even help you navigate complex community issues and offer references to outside professionals, when necessary.

Take the burden off busy board members
Step
3

Streamline your community’s finances

Financial management is a top priority for homeowner and condo associations. But it’s often complex, with many pieces to consider including resident dues, fines, bills and budgets. Because each association operates differently, and we’ll work with you to determine an accounting and reporting structure that best fits the needs of your community. We’ll leverage our wealth of experience in budget management for homeowner and condo associations– as well as the latest technology — to ensure your financial information is transparent, organized and GAAP compliant.

Streamline your community’s finances
Step
4

Centralize key association information

Effective community management involves a number of administrative components, including contracts, vendor information, task lists, and more. With our versatile online portal, you can store important association documents, manage action items, and keep track of resident and vendor contract information — all from one central location. You can also use the portal to collect assessments and other financial receivables, further streamlining the administrative aspects of your community.

Certifications: (Community association institute CAI, CMCA, AMS)

Centralize key association information
Step
5

Advanced technology, seamlessly connecting your community

In order to efficiently serve the community, we utilize a versatile online portal that provides flexibility and real-time data. Board members would have special access to monitor and manage the outstanding priority items, unit owner account statements, resident/vendor contact, and the rental list directly from the portal. It also provides the notification function that allows the Board to send out building-wide or exclusive unit-owner notices and updates directly from the portal. Important documents can be stored on the portal for all unit owners to access at any time.

Advanced technology, seamlessly connecting your community
Step
6

Proven experience, serving the most selective communities

With over 50 years of combined experience, Gordon James Realty is built on the premise of proactive management – taking this approach vs a reactive approach to HOA management provides our clients with a higher level service and one that our current clients have come to expect. This aligns with our vision of protecting and maintaining the integrity of the building and the community that we work with by taking the workload off from the Board.

Proven experience, serving the most selective communities
365 days
365 days
Seamless community connection through online portal
24 hours
24 hours
Receive a management proposal in less than 24 hours.
60 minutes
60 minutes
Average response time to community partners.
0% turnover
0% turnover
When HOA’s partner with us, they stay with us

Maintain a thriving community and leave the details to us.

Time-Tested
Management
Methods
Leading-Edge,
Secure
Technology
Service
Gordon James Realty pairs our expertise in community management with the latest technology to help you preserve the value of your community for years to come, while taking the burden off busy board members.

Why Choose Gordon James?

Managing a homeowner association or condo association is a full-time job — one that most volunteer board members weren't expecting when they signed up. From coordinating maintenance vendors to enforcing governing documents and preparing annual budgets, the administrative workload can quickly overwhelm even the most dedicated board.

Gordon James Realty is a Washington DC-based HOA and condo association management company with 50+ years of combined experience serving communities throughout the DC metro area, including Northern Virginia and Maryland. Our team holds active certifications from the Community Associations Institute (CAI) and stays current with all DC, Virginia, and Maryland community association laws and regulations.

We provide comprehensive HOA management services tailored to boards of all sizes — from small condo associations to large master-planned communities. When you partner with Gordon James Realty, your board retains decision-making authority while we handle the day-to-day work: monthly reporting, vendor management, dues collection, owner communications, violation enforcement, and more.

Our Difference

Our customized approach, responsiveness and expertise mean you can focus on growing the value of your community, while turning over the day-to-day tasks to us.

We combine time-tested community association management methods with leading-edge technology, secure technology to deliver proven services that ensure your association runs like an efficient, effective business. We maintain our status as industry leaders in community association management by keeping up with the latest laws and community developments and maintaining key industry certifications from the Community Associations Institute (CAI).

Our comprehensive services lighten the load of your board members. From budget support to ongoing maintenance, we’re well-equipped to handle resident needs and keep your community in great shape for years to come.

Open communication is the foundation of an effective partnership, and you’ll notice our commitment to collaboration from the first conversation you have with us. We’ll spend time learning more about your community association’s goals, exploring how we can work together to achieve those goals, and answering any questions you have.

Each community association has unique needs. We’ll work with you to develop a personalized strategy that fits your situation and you goals. Throughout our partnership, we’re committed to being your information source and investment protector.

Who we serve

Gordon James Realty provides comprehensive commercial real estate management services throughout the Washington, DC area. We provide tailored solutions to meet the needs of all types of commercial properties, including office parks and buildings, industrial properties, and retail spaces.

Technology

In order to efficiently serve the community, we utilize a versatile online portal that provides flexibility and real-time data. Board members would have special access to monitor and manage the outstanding priority items, unit owner account statements, resident/vendor contact, and the rental list directly from the portal. These list views can be exported as PDF documents or Excel spreadsheets.

The platform offers the ability to communicate between the Board and the managing agent regarding specific maintenance or administrative items while allowing external documents to be uploaded for archiving the historical data. It also provides the notification function that allows the Board to send out building-wide or exclusive unit-owner notices and updates directly from the portal. Important documents can be stored on the portal for all unit owners to access at any time. Additionally, we send out an automatic notification letter to delinquent owners, which are saved and used when the association forwards the account to collections.

Company / About

What our clients say

Gordon James Realty gets results with our professional property management services. But don’t take our word for it – read what our clients have to say about our skills and responsive service.

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I have never worked with a more professional property manager than Chan. He is consistently accessible through phone or email, and his expertise spans across...

Joseph Hall
Community Association Management
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Gordon James is the best HOA Management company we've worked with. Joey, our manager, is professional, courteous, and efficient. Having such a reliable...

James Lewis
Community Association Management
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The difference is significant - our account manager is professional and answers quickly. We also receive proactive updates. Highly recommend the Gordon James team.

Connor Barley
Community Association Management
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Our portfolio manager now is extremely knowledgeable and we always get a quick response. They also made the transition extremely easy for our owners...

Catherine L
Community Association Management
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I have had the opportunity to use three management companies in my time here and they have been by far the most professional and effective we have used.

Alex Ufier
Community Association Management
GoogleFacebookYelp

Gordon James manages my building, and I’ve been very happy with the results. Our account manager is super responsive and helpful when we report issues.

Ryan E
Community Association Management

Explore our services

From budget support to recurring and special maintenance, we’ve got you covered.

Management Transition
Management Transition

If you have an existing management company, we’ll work with them to provide a seamless transition. Our team will connect with your current managers to obtain all necessary data and historical documents to archive or use for daily operations.

Budget Support
Budget Support

We provide guidance on developing your annual budget, based on your community’s existing and previous financial data. We use the historical trend budgeting method to ensure your upcoming operating expenses align with the current and anticipated financial condition of your association.

Recurring Maintenance
Recurring Maintenance

A recurring maintenance schedule is key to maintaining the value and quality of your community. Our flexible online portal houses recurring maintenance information to ensure the board and the managing agent stay on top of necessary, time sensitive maintenance issues.

Issue Resolution
Issue Resolution

Nearly all communities are faced with occasional issues related to common element maintenance or violation incidents. Gordon James Realty assists the board in navigating these complex issues to ensure they’re resolved in accordance with your association’s due process outlined in the rules and regulations.

Project Management
Project Management

Board members have access to the online portal all all times, which allows you to see real-time updates on recurring and special projects. You can also access a prioritized list of what tasks need to be completed.

Contract Analysis
Contract Analysis

Contracts are important - but often complicated. We review your community’s existing and new contracts and suggest changes, when needed, to ensure contracts are written in the best interest of your association.

Hiring & Training
Hiring & Training

Assist community’s with hiring on site staff- including drafting job descriptions, interviewing, screening perspective candidates, administering offer letters. We provide the community with on going support and training and supervision for on site personnel.

Board Meeting Preparation & Assistance
Board Meeting Preparation & Assistance

Board members are assisted in preparing for monthly, quarterly, annual and budget meetings. Our dedicated accounts team assists in preparing agendas, proxies, and nomination forms. Finally, a specific timeline is always followed, complying with governance procedures and documents.

Emergency Repair Assistance
Emergency Repair Assistance

Our team responds promptly to all requests including emergencies, 24/7, 365 days a year, including holidays.

Are your community association managers certified?

Yes. All senior portfolio managers hold CMCA, AMS, and LEED certifications and are licensed in Washington DC and Virginia. Our team stays current with all DC, Virginia, and Maryland community association laws through the Community Associations Institute (CAI).

How does Gordon James Realty handle HOA finances and accounting?

All accounting is managed in-house — never outsourced — so board members get real-time accuracy. You can access financials, invoices, delinquency reports, and reserve fund summaries through a dedicated board portal at any time.

What does HOA and condo association management cost?

Pricing depends on the number of units, building amenities (on-site staff, elevators, concierge), and scope of services. Contact us for a custom proposal tailored to your community — we don't believe in one-size-fits-all pricing.

How does the transition from our current management company work?

We handle the entire process. Our team contacts your current manager directly to collect all records, financial history, and governing documents. Most transitions complete within 30–60 days with no disruption to residents or board operations.

How many people will be managing our community?

Each community has one dedicated senior portfolio manager as a single point of contact — no rotating team members. They're supported by administrative coordinators who handle day-to-day operations so your board always knows who to call.

View All FAQs

Ready to make the switch?

We're proud to make partnering with us easy. Contact our team to connect with one of our industry experts and get started today.

Resources / Insights

Community Association Management

The expert and experienced team at Gordon James, provide regular up-to-date resources and knowledge across residential, community and commercial property management and property sales.

Featured Insight

Recent Insights

HOA Vendor Management: How to Select, Manage & Evaluate Community Vendors
March 15, 2026
Community Association Management

HOA Vendor Management: How to Select, Manage & Evaluate Community Vendors

How HOA boards in DC, Virginia & Maryland should select, contract with, manage, and evaluate vendors for community services Learn proven practices for effective..........

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How to Choose the Right HOA Management Company in DC, Virginia & Maryland
March 13, 2026
Community Association Management

How to Choose the Right HOA Management Company in DC, Virginia & Maryland

Learn how to choose the right HOA management company for your DC, Virginia or Maryland community. Key evaluation criteria, questions to ask, and red flags. Explore more..

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HOA Workers' Compensation Insurance: What Community Association Boards Need to Know
March 13, 2026
Community Association Management

HOA Workers' Compensation Insurance: What Community Association Boards Need to Know

Explore why HOA workers’ comp insurance matters, who it covers, and how to protect your association from costly liability risks Learn proven practices for effective......

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HOA Annual Meeting Guide: How to Plan, Conduct & Follow Up
March 12, 2026
Community Association Management

HOA Annual Meeting Guide: How to Plan, Conduct & Follow Up

Step-by-step HOA annual meeting guide for DC, Virginia & Maryland boards: planning, quorum, voting, minutes, and follow-up Learn proven practices for effective community.

Learn more