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Community Association Management

Gordon James Realty removes the heavy lifting from busy homeowner and condo association board members and helps you maintain -- and grow -- the value of your community.

  1. Preserve the value of your community

    Preventive maintenance is key to maintaining the value of your investment for years to come. We’ll work with you to establish a recurring maintenance schedule to ensure your building retains its value. When you work with Gordon James Realty, you’ll also have access to a large network of trusted contractors who provide dependendable work at a fair price, eliminating the headache of negotiating and coordinating with unknown third party contractors.

    Aside from routine maintenance, we’ll also effectively manage the reserve fund of your homeowner or condo association, ensuring you’re prepared for larger capital improvements that’ll boost the resale value of your property.

  2. Take the burden off busy board members

    Board members play an important role in the operation of your community. But handling the day-to-day tasks of managing a building can cause burnout for these busy volunteers, who often have busy lives outside of their roles are board members. At Gordon James Realty, we’re adept at handling the routine work that’s involved with property management — from record keeping to rule enforcement to contract analysis. You maintain control, while we do the heavy lifting and ensure the work gets done. We’ll even help you navigate complex community issues and offer references to outside professionals, when necessary.

  3. Streamline your community’s finances

    Financial management is a top priority for homeowner and condo associations. But it’s often complex, with many pieces to consider including resident dues, fines, bills and budgets. Because each association operates differently, and we’ll work with you to determine an accounting and reporting structure that best fits the needs of your community. We’ll leverage our wealth of experience in budget management for homeowner and condo associations– as well as the latest technology — to ensure your financial information is transparent, organized and GAAP compliant.

  4. Centralize key association information

    Effective community management involves a number of administrative components, including contracts, vendor information, task lists, and more. With our versatile online portal, you can store important association documents, manage action items, and keep track of resident and vendor contract information — all from one central location. You can also use the portal to collect assessments and other financial receivables, further streamlining the administrative aspects of your community.

    Certifications: (Community association institute CAI, CMCA, AMS)

  5. Advanced technology, seamlessly connecting your community.

    In order to efficiently serve the community, we utilize a versatile online portal that provides flexibility and real-time data. Board members would have special access to monitor and manage the outstanding priority items, unit owner account statements, resident/vendor contact, and the rental list directly from the portal. It also provides the notification function that allows the Board to send out building-wide or exclusive unit-owner notices and updates directly from the portal. Important documents can be stored on the portal for all unit owners to access at any time.

  6. Proven experience, serving the most selective communities.

    With over 50 years of combined experience, Gordon James Realty is built on the premise of proactive management – taking this approach vs a reactive approach to HOA management provides our clients with a higher level service and one that our current clients have come to expect. This aligns with our vision of protecting and maintaining the integrity of the building and the community that we work with by taking the workload off from the Board.

  • 365 Days

    Seamless community connection through online portal.

  • 24 Hours

    Receive a management proposal in less than 24 hours.

  • 60 Minutes

    Average response time to community partners.

  • 0 % turnover

    When HOA’s partner with us, they stay with us.

Maintain a thriving community and leave the details to us.

Gordon James Realty pairs our expertise in community management with the latest technology to help you preserve the value of your community for years to come, while taking the burden off busy board members.

  • Community Association Management
  • The Gordon James Difference
  • Who We Serve
  • Technology

Community Association Management

Preserving a community’s value is a top priority for all homeowner and condo associations. But board members have busy lives and can easily get burned out by coordinating the day-to-day tasks involved with managing a homeowner or condo association.

Gordon James Realty has over 50 + years of combined experience, managing community associations across the Washington, DC area. We pair this expertise with the latest technology to deliver tailored community management services that meet the needs of condo and homeowner associations of all sizes.

Our comprehensive community management services provide you with everything you need to keep your association running like a well-oiled machine. When you partner with Gordon James Realty, you’ll maintain control, while ensuring the daily tasks involved in running your community are being handled by the experts.

The Gordon James Difference

Our customized approach, responsiveness and expertise mean you can focus on growing the value of your community, while turning over the day-to-day tasks to us.

We combine time-tested community association management methods with leading-edge technology, secure technology to deliver proven services that ensure your association runs like an efficient, effective business. We maintain our status as industry leaders in community association management by keeping up with the latest laws and community developments and maintaining key industry certifications from the Community Associations Institute (CAI).

Our comprehensive services lighten the load of your board members. From budget support to ongoing maintenance, we’re well-equipped to handle resident needs and keep your community in great shape for years to come.

Open communication is the foundation of an effective partnership, and you’ll notice our commitment to collaboration from the first conversation you have with us. We’ll spend time learning more about your community association’s goals, exploring how we can work together to achieve those goals, and answering any questions you have.

Each community association has unique needs. We’ll work with you to develop a personalized strategy that fits your situation and you goals. Throughout our partnership, we’re committed to being your information source and investment protector.

Who We Serve

Gordon James Realty provides comprehensive commercial real estate management services throughout the Washington, DC area. We provide tailored solutions to meet the needs of all types of commercial properties, including office parks and buildings, industrial properties, and retail spaces.

Technology

In order to efficiently serve the community, we utilize a versatile online portal that provides flexibility and real-time data. Board members would have special access to monitor and manage the outstanding priority items, unit owner account statements, resident/vendor contact, and the rental list directly from the portal. These list views can be exported as PDF documents or Excel spreadsheets.

The platform offers the ability to communicate between the Board and the managing agent regarding specific maintenance or administrative items while allowing external documents to be uploaded for archiving the historical data. It also provides the notification function that allows the Board to send out building-wide or exclusive unit-owner notices and updates directly from the portal. Important documents can be stored on the portal for all unit owners to access at any time. Additionally, we send out an automatic notification letter to delinquent owners, which are saved and used when the association forwards the account to collections.

Explore our services
From budget support to recurring and special maintenance, we’ve got you covered.
  • Management Transition

    If you have an existing management company, we’ll work with them to provide a seamless transition. Our team will connect with your current managers to obtain all necessary data and historical documents to archive or use for daily operations.

  • Budget Support

    We provide guidance on developing your annual budget, based on your community’s existing and previous financial data. We use the historical trend budgeting method to ensure your upcoming operating expenses align with the current and anticipated financial condition of your association.

  • Recurring Maintenance

    A recurring maintenance schedule is key to maintaining the value and quality of your community. Our flexible online portal houses recurring maintenance information to ensure the board and the managing agent stay on top of necessary, time sensitive maintenance issues.

  • Issue Resolution

    Nearly all communities are faced with occasional issues related to common element maintenance or violation incidents. Gordon James Realty assists the board in navigating these complex issues to ensure they’re resolved in accordance with your association’s due process outlined in the rules and regulations.

  • Project Management

    Board members have access to the online portal all all times, which allows you to see real-time updates on recurring and special projects. You can also access a prioritized list of what tasks need to be completed.

  • Contract Analysis

    Contracts are important — but often complicated. We review your community’s existing and new contracts and suggest changes, when needed, to ensure contracts are written in the best interest of your association.

  • Hiring & Training

    Assist community’s with hiring on site staff- including drafting job descriptions, interviewing, screening perspective candidates, administering offer letters. We provide the community with on going support and training and supervision for on site personnel.

  • Board Meeting Preparation & Assistance

    Board members are assisted in preparing for monthly, quarterly, annual and budget meetings. Our dedicated accounts team assists in preparing agendas, proxies, and nomination forms. Finally, a specific timeline is always followed, complying with governance procedures and documents.

  • Emergency Repair Assistance

    Our team responds promptly to all requests including emergencies, 24/7, 365 days a year, including holidays.

We take pride in making the process to start a relationship a simple one.

From the time we receive confirmation to begin the partnership, it only takes us 48 hours to start.