Residential Property Management

Gordon James Realty cares for your property as if it were part of our own portfolio so you can trade the hassles of property management for the rewards of ownership.

  1. Price your property competitively

    Curious about what you can make from renting your property? We begin our partnership by preparing and pricing your property for rent. You’ll receive a detailed market analysis, recommending the best possible rental price based on current market conditions, the amenities of the property, and its current condition. With our knowledge of the Washington, D.C. rental market and our knack for competitive pricing, you can be confident that you’re getting the most out of your property.

  2. Market your property to the largest audience

    We design customized advertising and marketing campaigns featuring professional, wide-angle photographs that highlight your property’s strengths and amenities. We allow you to expose your property to the largest pool of qualified tenants possible, with an advertisement published on 13 different targeted websites.

    We use the most advanced marketing tools and scheduling automation to respond to tenants quickly. From the time you say go, we work quickly to get the marketing campaign up and running.

  3. Find the right tenant

    Through an in-depth screening process using TransUnion, we help you find qualified, responsible tenants to ensure a profitable and headache-free owner experience. We take care of any negotiation and lease details on your behalf, so your interests are protected at every step of the process.

  4. Maintain your investment

    Well-maintained homes lead to happier tenants and owners. Preventative maintenance is the key to maintaining long lasting relationships with our tenants and owners, just as repairs and improvements are the key to maintaining and increasing your investment’s value. If repair work is necessary, you have access to our vetted network of reliable vendors and our in-house maintenance staff. We coordinate and handle the project from start to finish – so you don’t have to.

  5. Provide seamless transitions for your tenants

    You’ll have access to detailed move-in and move out evaluations of the property using our custom built inspection software – giving accurate and up-to-date documentation of your property’s condition.

    We ensure your property is move-in ready for the next tenant – even when there’s a 24-hour window.

  6. Get 24/7 access to your financial statements

    Stay up to date on your investment’s performance with monthly financial statements. Your statements are accessible through a secured online owner portal built on the Salesforce platform. The easy to understand online financial statements provides a clear view into income, expenses, and maintenance activity for your property all in one place.

  • 19 days

    Average time property is on the market

  • 17 hours

    From tenant confirmation to signed lease

  • 15 minutes

    Average response time to tenants

  • 0 evictions

    Yup, that’s right

Your property is valuable, and so is your time.

Gordon James Realty invests the hours, care and skill required to manage properties and maximize returns, so you can spend your time elsewhere.

  • Why Choose Gordon James?
  • Marketing and Leasing
  • Management Services
  • Who we serve

Why Choose Gordon James?

Our customized approach, responsiveness and expertise mean you
can relax and reap the rewards of your investments, confident that
we’re taking care of everything else.

Our service combines time-tested management methods with
leading-edge, secure technology that helps us be both efficient and
transparent. We remain industry leaders in property management
by keeping up with the latest laws, community developments, and
neighborhoods on the rise in order to best protect and maximize
your investments.

We’re proud of the comprehensive services offer our clients and believe
in open communication. You’ll notice our commitment to collaboration
from the first phone call, where we explain our services in detail, ask
about your property and your goals, and answer any questions you have.

Whether you need us to take the reins completely or consult with
you every step of the way, we are committed to personalizing a
management strategy that fits your situation and goals. We’re here
to be your information source, investment protector, and partner in
property management.

Marketing and Leasing

1. RENTAL RATE ANALYSIS

We begin our partnership by preparing and pricing your property for rent. Gordon James Realty performs a detailed market analysis, recommending the best possible rental price based on current market conditions, the amenities of the property, and its current condition. Additionally, we may recommend repairs and improvements that would increase your return on investment. With our knowledge of the Washington, D.C. rental market and our knack for competitive pricing, we have filled vacant rental properties in as few as 5 days.

2. PROPERTY MARKETING

We design polished, customized advertising and marketing campaigns featuring professional, wide-angle photographs that highlight your property’s strengths and amenities. To expose your property to the largest pool of qualified tenants possible, we publish an advertisement for your property on 13 different targeted websites. We typically respond within 15 minutes to prospective tenants and schedule showings at times that are best suited for them.

3. TENANT SCREENING

Once interested tenants have seen your property, they fill out an online application. We then check the applicants’ credit histories, conduct thorough criminal background checks, perform employment verifications, and consult prior landlord references to ensure we find the most qualified tenant for your property. This entire process is facilitated by best-in-class software to guarantee speed and accuracy in our reports.

4. COORDINATE MOVE-IN/MOVE-OUT OF TENANTS

We handle the move-in and move-out process from start to finish. First, we inspect and document the property’s initial condition using photographs or video. Then, tenants complete and sign a Statement of Condition form verifying the home’s state at move-in time. When tenants move out, we conduct another inspection, document any damages tenants are liable for, and charge them for the required repairs.

5. RENT INVOICING

Your tenants have access to their unique online account where they can view past, current, and future charges. To ensure compliance with D.C. law, after they make payments, they can print a receipt for their records.

We offer two marketing and leasing package options to fit our owners’ needs.

  • Full Leasing Package- Gordon James Realty’s full property leasing package comprises every step in the process to secure a well-qualified tenant, including all of the services listed in the list above. After we help you select the best tenant, we prepare a lease for your approval and administer it. Our fee for finding and placing a new tenant is 90 percent of one month’s rent.
  • Partial Leasing Package- For just $400, we offer a partial plan that includes many of the leasing services of the full package, but excludes marketing services such as preparing a market analysis, creating professional advertising, and showing the property. With this option, once you have identified potential tenants, Gordon James Realty uses our tools to screen applicants, administer the lease, coordinate key transfer and building move-ins, and perform move-in inspections. Our process ensures that clients and their investments are protected, has been reviewed by legal and accounting experts, and eliminates unnecessary delays and hassles for homeowners.

Management Services

The staff at Gordon James Realty are experts in the industry. One of the major benefits of quality property management is having someone you trust to take care of all the details. With over 30 years of combined real estate experience, and our continued investment in technology and better systems, our customer satisfaction is one of the highest in the industry.

  • We handle all aspects of managing your rental property. We advertise the property, screen prospective residents, negotiate leases, collect rent, schedule maintenance, maintain accurate records, and resolve resident complaints.
  • We know the local market and have an extensive network of contacts. That allows us to manage your investment property more effectively and at reduced costs. You save because our preferred contractors have lower rates and earn more because our properties typically command higher rent, which often adds up to greater profits than managing the property yourself.
  • Gordon James Realty uses the most up-to-date advertising techniques and best practice approach when coordinating and conducting viewings, exposing your properties to a wider market of renters or buyers and increasing conversion rate which reduces vacancies.
    We enforce collection of rents and serve the proper notices upon failure to pay. We follow all federal, state, and local laws, making sure you and your investment avoid legal problems.
  • We handle maintenance and emergency repairs with our 24/7 emergency response team, so you can sleep at night.
  • The seasoned team at Gordon James Realty constantly monitors changing trends and legal issues in the real estate market to best represent and protect our clients’ interests.
    Gordon James Realty does not force you into a one-year contract, which is the practice of many of our competitors. We earn our clients’ loyalty through our high-quality service, rather than locking them into long-term contracts.
  • We use a cloud-based software system that allows owners to see what’s going on with their properties 24/7.

Who we serve

We manage properties for many types of clients, from seasoned property investors who own dozens of properties or mixed use commercial properties to individual homeowners moving away for a finite period of time. We work for property owners living all over the world as members of the military or foreign service and for local clients who simply want to shed the time-consuming work of managing their rentals.

Our property management clients own single-family homes, multi-family homes and condominium units in the DC metro area, including the district, Arlington, Alexandria and Silver Spring, MD. All of our clients are looking for help with the burden of managing a property on their own and they look to Gordon James as their trusted advisor throughout the partnership.

Explore all of our services
From tenant requests to lease renewal negotiation, we’ve got you covered
  • Tenant Requests

    Tenants can go online anytime to request routine maintenance or report problems. The online system is not only easier for them, but allows you to view any requests submitted.

  • Rent Collection

    Rent is paid directly to our office, so we ensure that it is collected on time and that delinquencies are dealt with immediately. Ten- ants are able to pay rent through their own online portal, so rent payments are deposited into your account right away.

  • Rent Invoicing

    Your tenants will have access to their own online account where they can view past, current, and future charges in a simple, us- er-friendly ledger.

  • Property Inspections

    We conduct formal property inspections during the move-in and move-out process. Every inspection includes detailed photographs, along with additional spot checks. Our thorough tenant vetting process ensures responsible residents, but we take our obligation to be youreyes and ears seriously.

  • Apartment Turnover

    We handle all inspections and maintenance needed after a tenant vacates the premises, en- suring your property is ready for the next resident.

  • Expense Payments

    We pay all of our contractors directly, recording and classifying all expenses in your owner ledger so that tax season is pain- less. Invoices and pictures pro- vided by the contractors are up- loaded directly to your portal.

  • Lease Renewal Negotiation

    We contact tenants 60 days before the end of the lease to negotiate the terms of renewal. Once you approve, we draw up the lease paperwork for you to make the process as simple and seamless as possible.

  • Renovation Oversight

    We have a carefully vetted network of vendors and contractors available to provide high-quality service at a reasonable price. Our team of highly skilled contractors handles renovations large and small. This additional service helps owners realize the full potential of their investment.

  • Emergency Repair Assistance

    We are equipped to handle emergency maintenance issues 24 hours a day, 7 days a week. This means immediate assis- tance and satisfied tenants.

We take pride in making the process to start a relationship a simple one.

From the time we receive confirmation to begin the partnership, it only takes us 48 hours to start.